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Refund Policy

The Refund Policy below is found in and forms part of the Validum Institute Learner Handbook

All applications for a refund must be made in writing and outline the reasons why a refund is requested.  Applications for a refund must be emailed to admin@validumgroup.com.au

Validum will process your application for a refund in accordance with its refund policy as outlined below.

You are entitled to a refund of your course fees less a $250 enrolment administration fee if:

  • you apply for a refund within 14 days after the day you were sent your Validum Institute online Portal (the VIP) log in details; AND
  • you have not logged in to the VIP.

You are NOT entitled to a refund in the following circumstances:

  • if you have not logged in to the VIP but more than 14 days have passed since you were sent your VIP log in details; or
  • if you have already logged in to the VIP; or
  • if you fail to complete all or any part of your course by the Course Expiry Date (unless prior arrangements have been made with Validum); or
  • if Validum terminates your enrolment on the grounds of misconduct.