Refund Policy

The Refund Policy below is found in and forms part of the Validum Institute Learner Handbook

All applications for a refund must be made in writing and outline the reasons why a refund is requested.  Applications for a refund must be emailed to admin@validumgroup.com.au

Validum will process your application for a refund in accordance with its refund policy as outlined below.

You are entitled to a refund of your course fees less a $250 enrolment administration fee if:

• you apply for a refund within 14 days after the day you were sent your Validum Institute online Portal (the VIP) log in details; AND
• you have not logged in to the VIP.

You are NOT entitled to a refund in the following circumstances:

• if you have not logged in to the VIP but more than 14 days have passed since you were sent your VIP log in details; or
• if you have already logged in to the VIP; or
• if you fail to complete all or any part of your course by the Course Expiry Date (unless prior arrangements have been made with Validum); or
• if Validum terminates your enrolment on the grounds of misconduct.