The following Frequently Asked Questions may answer any further information you are seeking about Real Estate Courses.

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To work in the real estate industry in Queensland, you must as a minimum complete one of the following courses:

Registration Certificate course – successful completion of this course gives you the educational requirements to apply to the Queensland Office of Fair Trading to be registered as a salesperson. A Registration Certificate only permits you to work as an employee in a real estate agency.

Resident Letting Agent Licence Course – successful completion of this course gives you the educational requirements to apply to the Queensland Office of Fair Trading to be licensed as a Resident Letting Agent. A Resident Letting Agent licence entitles you to work onsite within a complex (such as an apartment building or a townhouse complex) and (amongst other things) rent out or manage units in the complex, and collect rents in the complex.

Real Estate Agent Licence course – successful completion of this course gives you the educational requirements to apply to the Queensland Office of Fair Trading to be licenced as a Real Estate Agent. A Real Estate Agent licence allows you to own or manage a real estate agency or work as an independent contractor to an agency.  In addition to doing all the things a Registered Salesperson is authorised to do, a licensed Real Estate Agent can also operate and manage trust accounts.

A Registration Certificate will only allow you to work as an employee of a licenced Real Estate Agent. Students who choose this course are often entering the real etstate industry for the first time and want to work in an agency to to learn from experienced real estate agents.

A Real Estate Agent Licence will allow you to own or start your own real estate agency, or work as an independent contractor to a real estate agency. Students who choose this course are often wanting to start their own agency, or be a contractor to an existing agency, or are simply wanting to have a higher level of training to stand out from their peers.

Simply contact Validum Institute on 07 3193 5270 (Monday to Friday, 9 am to 5:30 pm) or email us at

Our friendly staff and Student Services team will discuss the course which is most appropriate for your personal needs and career objectives.  We will then send you information about the relevant course, along with our Learner Handbook.  To speed up the enrolment process, we will also include an online enrolment form.

Once you have completed your Enrolment Form and paid for your course, you will receive your course log in details so that you can get started on your course straight away.

We will issue you with an invoice for your course fees when we receive your completed enrolment form, or earlier when you tell us to do so.  Simply pay your invoice by the due date via credit card over the phone, PayPal or bank transfer. Once your payment is received, you will receive your login details to the Validum Institute online learning portal.

Your course fee must be paid before we provide you with access to the Validum Institute online learning portal.

System requirements

You will need the following system requirements to complete your course in the Validum Institute Portal:

  • Computer, laptop or mobile device with sound and graphics card
  • Internet connection or WIFI access
  • Google Chrome
  • Microsoft Word 2013 or above
  • Adobe Acrobat Reader (which you can download for free)
  • Access to a smart phone for recording video assessments
  • Email

Computer proficiency

To complete your course in the Validum Institute Portal, you will need to have a basic level of computer skills.  In particular, you will need to be able to:

  • create, save and edit Microsoft Office and PDF documents
  • access and search the internet
  • download and save documents from websites
  • upload documents through websites
  • record and upload videos.

What other skills do I need to complete my course?

You will be required to have a basic level of English language, numeracy and literacy skills to complete the course.  If we are concerned about your level of language, numeracy or literacy, you may be asked to complete a LLN Test (Language Literacy and Numeracy Test) before starting your course.

If you need help with your language, numeracy or literacy, the following services may be of assistance:

As we do not have scheduled course start dates, you can start your course immediately after we send you the log in details to the Validum Institute online learning portal.  You will need to have completed and submitted your enrolment form and paid your course fees before we send out your login details.

The great thing about undertaking your real estate course with Validum Institute is that you are able to do the course at your pace, in your own time, to suit your schedule.

  • For the Registration Certificate or Resident Letting Agent Licence courses – you have 6 months starting from the day you log in to complete the course (see below for more information).
  • For the Real Estate Agent Licence or Upgrade courses – you have 12 months starting from the day you log in to complete the course (see below for more information)
  • For the CPP40307 Certificate IV in Property Services (Real Estate) course – you have until 29 September 2021 to complete and be issued the current qualification (see below for more information).

Our courses are self-paced, which means that it may not necessarily take you that long to complete your course.  The length of time it takes you to complete your course depends on various factors, such as your experience and the amount of time you have available for self-paced study.

The Units of Competency (Units) in our current courses are from the CPP40307 Certificate IV in Property Services (Real Estate) qualification. This qualification is being replaced on 30 September 2021.

Until further notice, the current Units continue to be recognised by the Queensland Office of Fair Trading (OFT) as the educational requirement for real estate licensing and registration purposes in Queensland.

We can only issue a Statement of Attainment under the current Units until 30 September 2021. If you require an extension to your course, the extension can only be granted to 29 September 2021.

If you have not completed your course by 29 September 2021, we will transition you (at no extra cost, and with a free extension if needed) to the new Units required by the OFT. The new course Units will be from the CPP41419 Certificate IV in Real Estate Practice qualification.

If you are enrolling into the course now, you do not need to do anything different – work on your course with the aim to completing it as soon as you can.

From 1 January 2015, any person undertaking a nationally recognised learning course or Units of Competency will need a USI (Unique Student Identifier). This is a mandatory Commonwealth Government requirement.

The USI is a number issued by the Commonwealth Government which is unique to you. Your USI will consist of a random combination of numbers and letters.

Once you have your USI, it will give you access to your learning records and results (transcripts) through your online government account. A USI will be required before you can commence your course with the Validum Institute.

For full information on how to apply for a USI, see our USI Information Page HERE 

The Validum Institute Portal (which we call the VIP) is an online interactive learning platform that holds all your course materials, learner notes, reference powerpoints, videos, resource documents and assessments.

In your course, you will  be completing and submitting your assessments through the VIP.

At Validum Institute, we have carefully designed the VIP to provide you with a secure and portable way to study, and you can undertake your studies on any device (for example, a desktop, laptop, tablet) anytime, anywhere.

We have taken great care to make the VIP simple and easy to use.

When you are issued with your log in details for the VIP, you will also receive a VIP Learner Manual which contains instructions on how to use the VIP.  In addition, the VIP also contains a series of video orientation guides which give you a step by step walk through of the important features of the VIP and instructions on how to use key features in the VIP.  We strongly recommend that you to watch the videos and read the manual before commencing your course.

To view a demonstration of the VIP – Click Here

We pride ourselves on the user friendliness and ease of the Validum Institute Portal (VIP). We do however recognise that non-classroom study may not be suitable for everyone.  We are committed to ensuring your online learning experience is a positive one.

Should you have any problems using the VIP, we offer a number of support avenues:

Yes, you will have to successfully complete the assessments in your course before we can issue your Statement of Attainment or Qualification.  Our assessments are open book, self-paced, delivered off-the-job and include theory and practical assessment.

Assessments typically consist of multiple choice questions, short answer questions, roleplay video presentations, reports and practical exercises.

A Unit of Competency means a subject that you have to complete in your course.

So that you can make the most efficient use of your study time, we have grouped (or clustered) similar Units of Competency together. Clustering the Units of Competency in our real estate courses allows our training and assessment to reflect the role and job functions required of students in the real estate industry.

Another benefit of clustering is that it allows us to group assessment questions covering similar topics together. Therefore, the assessments you have to complete in each of our courses are clustered around Units of Competency with a similar theme or professional skill set. When you complete an assessment for a Cluster, you will have completed the assessment across multiple Units of Competency.

In order to successfully complete your course, you must have completed and be assessed as “Competent” in all your assessments.

Competency-based assessments are like driving tests. Our assessors need to check that you have all the skills and knowledge required by the Unit of Competency – just like a driving instructor needs to see you have all the skills to drive safely on the road before passing you.

Assessment is conducted by Validum Institute’s team of qualified trainers and assessors who are industry professionals and experts in their respective fields.

Don’t worry – you have not failed.

When our assessors ask you to re-attempt an assessment question, all it means is that you need to fix up some issues in your answer so that you can meet all the standards required in the Unit of Competency. Think of your first attempt as a draft that our assessors have reviewed – the feedback you receive will help you improve and finalise your answer.

You are provided with unlimited re-assessment opportunities if you are assessed as Not Yet Competent. If your assessment is assessed as Not Yet Competent, a trainer and assessor will contact you to provide you with feedback and support before you re-attempt your assessment.

Our assessors are happy to provide the personalised support and guidance you need to successfully complete your assessment.

Our qualified trainers and assessors are available to help you every step of the way.

It does not matter where you are located, you can access our trainers and assessors through the following methods:

A Statement of Attainment is a formal certification issued by a Registered Training Organisation (like the Validum Institute) which states that a student has been assessed as competent in the Units of Competency completed by the student.

When you have successfully completed your course, we will send your Statement of Attainment by post (your original hard copy) and by email (your electronic copy).

You will need your Statement of Attainment when you apply to the Queensland Office of Fair Trading for your real estate registration or licence.

A Qualification is awarded to someone who has demonstrated competence in a specified number of pre-selected individual Units of Competency. An example of a real estate qualification that Validum Institute offers is the CPP40307 Certificate IV in Property Services (Real Estate) which is made up of twenty four (24) Units of Competency.

After you complete your course and receive your Statement of Attainment, simply go to the Queensland Office of Fair Trading Queensland website and complete your Registration or Licence Application and pay your application fee. You will need to include a copy of your Statement of Attainment with your application.

CLICK HERE for detailed information on how to apply for your Registration or Licence with the Office of Fair Trading.

Recognition of Prior Learning (or RPL) is a formal assessment process designed to recognise your current skills and knowledge.  Validum’s RPL process will identify and assess what you already know and apply it to the course that you want to complete.  If you can provide evidence that you have the skills and/or knowledge to meet the requirements of a Unit of Competency, RPL may be able to give you credit for that Unit.

To apply for RPL, simply contact the Validum team on (07) 3193 5270 or and ask for an RPL Application Kit.  Complete the RPL Application Kit and send it back to us for assessment.  We will review your application and call you to see if any of your experience or skills exempt you from any Units of Competency.

A successful application for RPL could reduce the time you need to spend studying and/or the number of Units of Competency you need to complete in your Course.  This could in turn translate into a time saving for you.

RPL is most appropriate if you have achieved or can demonstrate your competency through evidence of your work experience, other courses of study, or general life experience.

Registered Training Organisations (RTOs) are training providers registered by the Australian Skills Quality Authority (ASQA) to deliver Vocational Education and Training (VET) services. RTOs are recognised as providers of quality-assured and nationally recognised training and qualifications.

Only RTOs can:

– deliver Nationally Recognised courses and accredited Australian Qualifications Framework (AQF) VET qualifications; and
– apply for Australian, state and territory funding to deliver vocational education and training.

(From the Australian Skills Quality Authority website –

The Validum Student Lounge is a dedicated space you can come for peace and quiet and study for your course.  The student lounge is located at the Institute at Rocklea, just a 15 minute drive from Brisbane CBD.

The lounge offers a comfortable space with natural light and free parking, WIFI, computer use, tea/coffee facilities.

While in the Student Lounge, you also have access to our onsite trainers and assessors for one-on-one tuition and assistance.

PLEASE NOTE:  Due to the limited number of study spaces available in the Student Lounge, you will need to book your Student Lounge visit in advance by calling us on 07 3193 5270 (Monday to Friday, 9 am to 5:30 pm).

The student lounge is available to all students to use anytime on Monday, Tuesday, Thursday and Friday, 9am to 3:00pm.

Access to the Student Lounge is included in your course fee.

PLEASE NOTE:  Due to the limited number of study spaces available in the Student Lounge, you will need to book your Student Lounge visit in advance by calling us on 07 3193 5270 (Monday to Friday, 9 am to 5:30 pm).

All requests for refunds must be made in writing.  Refunds will be considered on a case by case basis in accordance with the Validum Refund Policy.  Please CLICK HERE to view our fees and refunds procedure.

Unfortunately, we cannot guarantee you a job. We are however in contact with many real estate agencies and agencies often ask us if we know of any graduates who are looking for positions.  If you are looking for a position, please let us know and we will be happy to notify you of any openings with the agencies that we keep in touch with.

We are pleased to advise that our latest student survey shows us that the majority of our students who have completed courses with Validum Institute have obtained a job in real estate.


We appreciate your feedback to help us continuously improve our service and courses and our student experience. If you have any feedback on how we can improve our offering, please email us at

Feedback Surveys

We issue an annual student survey in which we collective gather data from our past and present students to use for improving our business and student experience.

The Australian Quality Training Framework (AQTF) also gathers feedback from students on learner engagement and employer satisfaction. You may at some time be asked to provide feedback directly to them as a student of Validum.

Complaints and Appeals

At Validum, we pride ourselves in our student satisfaction. We understand however from time to time complaints or issues may arise. Validum Institute’s Complaints and Appeals Policy provides an avenue for you to advise us of any issues, concerns or complaints (Complaints) you may have, or to lodge assessment appeals with Validum Institute.

We will deal with all Complaints and appeals in a constructive and timely manner with the aim to resolve any issue raised. A copy of the Complaints and Appeals Policy is available HERE.

If you have any issues or concerns, please firstly call us on (07) 3193 5270 to seek a resolution. If you wish to lodge a formal Complaint or assessment appeal, please contact our Administration Team at or call us on (07) 3193 5270.

Please CLICK HERE to see our Learner Handbook which contains other information relevant to your real estate course, including but not limited to:

  • Course expiries
  • Course extensions
  • Deferring your course
  • Downgrading your course

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Based on 535 reviews
The team at Validum were amazing! The whole process was straight forward and extremely efficient. The portal was easy to navigate, and I felt that the trainer feedback was very inspiring and motivated me to complete the course even quicker. I'm looking forward to commencing the Cert 4 with Validum this more
Natasha Davie
Natasha Davie
11:49 24 Nov 20
I am glad to have found this institute. The content was excellent, and the course was structured well and easy to navigate.Feedback for my assignments was always so prompt and encouraging. And they were so helpful as well.I highly recommend Validum for anyone looking for studying real estate.Thank you, Mr Wei-Loong Chen, for being my great teacher/trainer!read more
Shuzo Yamanaka
Shuzo Yamanaka
02:37 23 Nov 20
The team at Validum were great to work with. Support whenever I needed it. The online platform was easy to use and I learned so much.
Michelle Maschmedt
Michelle Maschmedt
21:55 19 Nov 20
Validum's online training offerings work extremely well for those that can and prefer to study remotely. The technology for running the course in a browser is first class and overall the content is excellent. Recommend this provider for anyone considering real estate qualifications or more
Drew Mitchell
Drew Mitchell
07:00 17 Nov 20
Just completed my upgrade to real estate licence course online. Very supportive from the staff at Validum. Working through the course subjects online at my pace was a great way to learn. Wei-Loong provided assessment reviews promptly. I would not hesitate in recommending Validum for real estate training requirements. Thank youread more
Paul Winter
Paul Winter
02:22 17 Nov 20
Highly recommend Validum Institute to anyone looking to obtain their full real estate licence. The course is available online their systems are full proof with very few technical issues. Validum can design a bridging course to cater to your individual needs and they are incredibly fast in responding to any issues or marking your submissions. Big 5 stars from more
Sandra Carder
Sandra Carder
05:20 14 Nov 20
I just completed my full license with Validum after originally doing a full license over 10 years ago. The process was far simpler than my previous experience and the team was great and easy to deal with, would highly recommend!read more
Hayden Mollard
Hayden Mollard
23:09 12 Nov 20
I am so delighted to have stumbled across this organisation. The course was so well structured and easy to navigate thorough, the feed back and support from the trainers and staff were so encouraging! Was excited when I completed this course, I would highly recommend this institute and their courses to anyone.. thank you Validum 😊read more
Lauren Barry
Lauren Barry
11:54 12 Nov 20
Would go back to Validum for any further necessary education in the industry. Super supportive team of professionals, prompt in answering any concerns. The study units and assessment are easy to follow, and when I encountered any bumps, they were the most polite and solution oriented staff. Thank you Validum for your support and assistance. Thank you Wei-Loong, Trina and Stephen!read more
Aned Koebsch
Aned Koebsch
11:57 10 Nov 20
It was smooth process for learning the course overall. I was able to choose the time to study whenever I wanted. Will definitely choose Validum Institute for ongoing more
Yusuke Komiya
Yusuke Komiya
00:50 10 Nov 20
What a brilliant organization! I can wholeheartedly recommend VALIDUM as your GoTo place to get your Real Estate Industry qualifications. You get to complete the course pretty much at your own pace, but I suggest you do not rush it - let the info sink in. There's a lot to absorb, but it is presented in a multi-pronged way that's easy to absorb and retain.Thank you Validum for a great experience, fast responses to questions and super fast assessment response more
Tony K
Tony K
00:32 10 Nov 20
When I decided to look at going back to Real Estate after a very long break I decided to do the course through Validum, I'm so glad I decide on them as a training institute as the process was so easy and extremely professional. Wei-Loong (My trainer was always on the ball and so easy to communicate with. The online learning platform was really easy to navigate and if I had ant issue I could call or email and had a response very quickly. If you are thinking of doing your real estate course I would totally recommend Validum. You wont regret more
Wynne Kerins
Wynne Kerins
01:20 09 Nov 20
The course was extremely informative and easy to follow. Also the assistance from the Trainer was very helpful.
robyn togo
robyn togo
20:15 02 Nov 20
A great start to anyone's career. Validum provides very supportive network of competent and professional trainers to assist with clusters that are easy to understand and orientated in a way that provides an excellent online learning experience. Highly recommend! I'm grateful I went with them!read more
Daniel Steenkamp
Daniel Steenkamp
12:10 30 Oct 20
I have held a full licence previously so I have done training with 2 other organisations so Validum hands down the best 😊
Monica Smith
Monica Smith
17:56 27 Oct 20
great experience learnt so much and the trainers are always very helpful and friendly. thanks again validum 👌
Lisah Houston Shavani
Lisah Houston Shavani
12:00 27 Oct 20
BROUGHT THE BEST OUTTA ME!.The trainers are there for you’re best interest, they truely want to see you be the best you can be.Soo many times I just wanted them to let me off easy. But I’m glad they didn’t. I feel greatful I now have the tools to go out in the work force with confidence, and that I know what I’m doing.I know the trainers will always be there for advice if I ever need it also. Judging from others people’s experience when they did their courses, Validum was much more in depth. But trust me, you want it that more
Chevy Sukkar
Chevy Sukkar
04:29 20 Oct 20
what I liked from the Valadium team, was the quick response to any queries I had and response when units were completed. members were always very helpful, and because I didn't have the latest and greatest laptop computer, there were a few things that were hard to do, however staff didn't make it hardener me, and always tried to help and didn't make it a big more
Robert Van der Oort
Robert Van der Oort
06:58 18 Oct 20
Amazing experience - very professional team and great support for the whole course. Their customer service is the top , they take care of you from start to end. I highly recommended more
Claudio Di Bartolomeo
Claudio Di Bartolomeo
07:30 07 Oct 20
Validum Institute Registration Certificate course has been very beneficial in improving my knowledge of the Australian realestate industry and its practices. I recommend the Registration Certificate course for anyone that wants to begin a career in realestate.Thank you Mr Wei Long and the teamread more
Nancy Vu
Nancy Vu
11:20 06 Oct 20